I wanted to purchase the DFB1X booster, so I clicked "Buy", it said 1 item in basket.
I click "View basket" and the basket is empty. Tried on some other item, same result.
Basket is always empty
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exxos
- Site Admin

- Posts: 28344
- Joined: 16 Aug 2017 23:19
- Location: UK
Re: Basket is always empty
https://exxosforum.co.uk/forum/viewtopi ... =90&t=7274
Basically it's because 2 cookies under the same name appeared for some people. I have no idea why.
Basically it's because 2 cookies under the same name appeared for some people. I have no idea why.
Q) I have problems adding or removing items into the shopping basket?
On September 18th, 2024, I discovered an unusual bug where two cookies with the same name appeared in the store, but under different paths. This caused issues with adding or removing items from the basket. I don't know why this happened, and only saw the problem recently. So I don't know when the problem started occurring.
The clear basket routine has been updated to handle cookies that were set under this incorrect path.Also, if you was loading the store without "www" in the URL, cookies would malfunction completely and not be set at all. This problem *should* now be fixed. Additionally, the JavaScript has been revised, so please clear your cache to ensure you're using the latest version of the store files.
If you still have problems then press F12 To bring up the console and manually delete the cookies. Click on the application tab across the horizontal nav bar. Then on the left panel click cookies then click exxosforum. Then on the right side panel look for anything which says "exxoscookie2" and delete them all. Refresh the store page and it should now be fixed. If there are no cookies, check without and without www in the store URL.
If you continue to experience issues, please check your antivirus software or security settings, as they may be blocking cookies needed for the store to function properly.
I also suggest only using the "Shop" link from the forum nav bar to make sure your using the most common and latest store links.
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mikro
- Posts: 820
- Joined: 28 Aug 2017 23:22
- Location: Kosice, Slovakia
Re: Basket is always empty
Phew, erasing all cookies indeed helped. Thanks!
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