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White Screen on an A500
Moderators: terriblefire, Terriblefire Moderator
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Maximilian
- Posts: 405
- Joined: 28 Feb 2019 17:02
Re: White Screen on an A500
From what I remember, you get a yellow screen if an exception occurs before the exception handler is installed.
(otherwise you would get a Guru meditation)
The question is what is causing this exception.
it can literally be anything, a broken line, a bad ramchip, logic chip, Gary.
Does any of the ram get hot?
Otherwise, if you cannot find any other corrosion damage, I would burn a Diagrom rom and use it to further diagnose:
https://www.diagrom.com/index.php/download/
It can also output on the serial connection, but I think that your machine will display the normal diagscreen and there will be no need for a serial connection.
(otherwise you would get a Guru meditation)
The question is what is causing this exception.
it can literally be anything, a broken line, a bad ramchip, logic chip, Gary.
Does any of the ram get hot?
Otherwise, if you cannot find any other corrosion damage, I would burn a Diagrom rom and use it to further diagnose:
https://www.diagrom.com/index.php/download/
It can also output on the serial connection, but I think that your machine will display the normal diagscreen and there will be no need for a serial connection.
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russellnash
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Re: White Screen on an A500
I have eliminated the yellow and green screens by reconnecting the RAM extension, putting the switch on it in the right direction. I removed it in order to get the board out and didn't think about it afterwards that it could cause problems.
With the JP2 settings on a Rev 5 board for 1mb RAM I get a bit confused, is it correct that pads 2 and 3 from the bottom must be bridged and the connection between pads 1 and 2 stays intact? There are guides where they cut the link between 1 and 2, but that is for Fast RAM with a different type of Fat Agnus and what I have is slow RAM, I think. :D
I will keep bashing at it, so far not a single corroded trace or via has failed a continuity check. As a matter of interest, which component needs -12V?
Thank you for all the help so far.
With the JP2 settings on a Rev 5 board for 1mb RAM I get a bit confused, is it correct that pads 2 and 3 from the bottom must be bridged and the connection between pads 1 and 2 stays intact? There are guides where they cut the link between 1 and 2, but that is for Fast RAM with a different type of Fat Agnus and what I have is slow RAM, I think. :D
I will keep bashing at it, so far not a single corroded trace or via has failed a continuity check. As a matter of interest, which component needs -12V?
Thank you for all the help so far.
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rubber_jonnie
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- Posts: 14594
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- Location: Essex
Re: White Screen on an A500
If the machine was working before with the RAM expansion installed, then there should be no reason to check the links other than for continuity.russellnash wrote: 12 Mar 2026 06:27 I have eliminated the yellow and green screens by reconnecting the RAM extension, putting the switch on it in the right direction. I removed it in order to get the board out and didn't think about it afterwards that it could cause problems.
With the JP2 settings on a Rev 5 board for 1mb RAM I get a bit confused, is it correct that pads 2 and 3 from the bottom must be bridged and the connection between pads 1 and 2 stays intact? There are guides where they cut the link between 1 and 2, but that is for Fast RAM with a different type of Fat Agnus and what I have is slow RAM, I think. :D
I will keep bashing at it, so far not a single corroded trace or via has failed a continuity check. As a matter of interest, which component needs -12V?
Thank you for all the help so far.
-12v is needed for serial, nothing else really. I think it would run on 5v only if you weren't bothered about serial.
Have you checked the basics, is 5v getting everywhere it needs to and are there clocks present at the CPU? Do you have an oscilloscope to check these things?
I think a Diagrom is going to be a good way forwards TBH.
Collector of many retro things!
800XL and 65XE both with Ultimate1MB,VBXL/XE & PokeyMax, SIDE3, SDrive Max, 2x 1010 cassette, 2x 1050 one with Happy mod, 3x 2600 Jr, 7800 and Lynx II
Approx 20 STs, including a 520 STM, 520 STFMs, 3x Mega ST, MSTE & 2x 32 Mhz boosted STEs
Plus the rest, totalling around 50 machines including a QL, 3x BBC Model B, Electron, Spectrums, ZX81 etc...
800XL and 65XE both with Ultimate1MB,VBXL/XE & PokeyMax, SIDE3, SDrive Max, 2x 1010 cassette, 2x 1050 one with Happy mod, 3x 2600 Jr, 7800 and Lynx II
Approx 20 STs, including a 520 STM, 520 STFMs, 3x Mega ST, MSTE & 2x 32 Mhz boosted STEs
Plus the rest, totalling around 50 machines including a QL, 3x BBC Model B, Electron, Spectrums, ZX81 etc...
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JezC
- Posts: 2768
- Joined: 28 Aug 2017 23:44
Re: White Screen on an A500
One thing to check here is that you mention it's a rev 5 board, so an EPROM (which I think covers all DIAGROM ROMs) probably won't work without either an adapter or modding the motherboard (just 2 track cuts & 2 mod wires apparently).
I found this out when trying to fault-find one of my rev 5 A500 boards...
:roll:
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rubber_jonnie
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- Posts: 14594
- Joined: 17 Aug 2017 19:40
- Location: Essex
Re: White Screen on an A500
Yes, good point and worth remembering.JezC wrote: 12 Mar 2026 09:49One thing to check here is that you mention it's a rev 5 board, so an EPROM (which I think covers all DIAGROM ROMs) probably won't work without either an adapter or modding the motherboard (just 2 track cuts & 2 mod wires apparently).
I found this out when trying to fault-find one of my rev 5 A500 boards...
:roll:
Collector of many retro things!
800XL and 65XE both with Ultimate1MB,VBXL/XE & PokeyMax, SIDE3, SDrive Max, 2x 1010 cassette, 2x 1050 one with Happy mod, 3x 2600 Jr, 7800 and Lynx II
Approx 20 STs, including a 520 STM, 520 STFMs, 3x Mega ST, MSTE & 2x 32 Mhz boosted STEs
Plus the rest, totalling around 50 machines including a QL, 3x BBC Model B, Electron, Spectrums, ZX81 etc...
800XL and 65XE both with Ultimate1MB,VBXL/XE & PokeyMax, SIDE3, SDrive Max, 2x 1010 cassette, 2x 1050 one with Happy mod, 3x 2600 Jr, 7800 and Lynx II
Approx 20 STs, including a 520 STM, 520 STFMs, 3x Mega ST, MSTE & 2x 32 Mhz boosted STEs
Plus the rest, totalling around 50 machines including a QL, 3x BBC Model B, Electron, Spectrums, ZX81 etc...
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JezC
- Posts: 2768
- Joined: 28 Aug 2017 23:44
Re: White Screen on an A500
There is also the option to lift pins & add wire links on the EPROM itself if modding the motherboard or buying/making the adapter are not the way you want to proceed...kind of depends which approach you want to take.rubber_jonnie wrote: 12 Mar 2026 09:55Yes, good point and worth remembering.JezC wrote: 12 Mar 2026 09:49
One thing to check here is that you mention it's a rev 5 board, so an EPROM (which I think covers all DIAGROM ROMs) probably won't work without either an adapter or modding the motherboard (just 2 track cuts & 2 mod wires apparently).
I found this out when trying to fault-find one of my rev 5 A500 boards...
:roll:
I think I'm going to mod the motherboard on my rev 5 as I have a couple of other A500/A500+ boards (different revisions) and also want to fit a different/later KS ROM image to my rev 5, so modding the board will meet my immediate needs.
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russellnash
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Re: White Screen on an A500
The reason I asked about about JP2 is I found a very short piece of wire with a blob of solder on it loose in that area which made me think it was the link between pads 2 and 3. Looking at the photo I took it is hard to see but I think there was a link there. I also had to flip the switch in the other direction on the expansion, so I reckon it is running on 512k now.
I have started doing the voltage checks, the schematic is very helpful in that respect in that it doesn’t show the power connections. I think Commodore deserve credit for making a 68000 that worked without power. :D Much better than those Atari losers and way ahead of their time.
I have a logic probe.
Thanks for letting me know about the Diagrom, I am quite pleased that it doesn’t work on a Rev 5, then I don’t need to do it. I am going to drink a couple of beers outside in the sun and then have look later. Cheers.
I have started doing the voltage checks, the schematic is very helpful in that respect in that it doesn’t show the power connections. I think Commodore deserve credit for making a 68000 that worked without power. :D Much better than those Atari losers and way ahead of their time.
I have a logic probe.
Thanks for letting me know about the Diagrom, I am quite pleased that it doesn’t work on a Rev 5, then I don’t need to do it. I am going to drink a couple of beers outside in the sun and then have look later. Cheers.
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matt020
- Posts: 325
- Joined: 29 Sep 2019 09:17
- Location: West Australia
Re: White Screen on an A500
Google how to use 512k ROM's on Rev 5 boards. The info is everywhere. Diagrom will work on a Rev 5 board if you Google search...
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rubber_jonnie
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- Posts: 14594
- Joined: 17 Aug 2017 19:40
- Location: Essex
Re: White Screen on an A500
AFAIK JP2 is a 3 pad jumper and only 2 pads at a time should be connected. What would help is if you could do a continuity check between the centre pad and both outer pads.russellnash wrote: 12 Mar 2026 12:00 The reason I asked about about JP2 is I found a very short piece of wire with a blob of solder on it loose in that area which made me think it was the link between pads 2 and 3. Looking at the photo I took it is hard to see but I think there was a link there. I also had to flip the switch in the other direction on the expansion, so I reckon it is running on 512k now.
I have started doing the voltage checks, the schematic is very helpful in that respect in that it doesn’t show the power connections. I think Commodore deserve credit for making a 68000 that worked without power. :D Much better than those Atari losers and way ahead of their time.
I have a logic probe.
Thanks for letting me know about the Diagrom, I am quite pleased that it doesn’t work on a Rev 5, then I don’t need to do it. I am going to drink a couple of beers outside in the sun and then have look later. Cheers.
By default I believe the middle and bottom pads are linked Looking from the front of the board), so if you aren't reading continuity there or with the top pad then you may well be missing a needed link.
If the middle and bottom pad are connected that means you're using upper RAM as chip RAM, but the middle and top being connected would mean upper RAM becomes slow RAM.
So first thing check to see if any pads are connected, just buzz out with a multimeter.
Can you get a photo at all, well lit and as high rez as you can please.
Collector of many retro things!
800XL and 65XE both with Ultimate1MB,VBXL/XE & PokeyMax, SIDE3, SDrive Max, 2x 1010 cassette, 2x 1050 one with Happy mod, 3x 2600 Jr, 7800 and Lynx II
Approx 20 STs, including a 520 STM, 520 STFMs, 3x Mega ST, MSTE & 2x 32 Mhz boosted STEs
Plus the rest, totalling around 50 machines including a QL, 3x BBC Model B, Electron, Spectrums, ZX81 etc...
800XL and 65XE both with Ultimate1MB,VBXL/XE & PokeyMax, SIDE3, SDrive Max, 2x 1010 cassette, 2x 1050 one with Happy mod, 3x 2600 Jr, 7800 and Lynx II
Approx 20 STs, including a 520 STM, 520 STFMs, 3x Mega ST, MSTE & 2x 32 Mhz boosted STEs
Plus the rest, totalling around 50 machines including a QL, 3x BBC Model B, Electron, Spectrums, ZX81 etc...
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russellnash
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Re: White Screen on an A500
I have looked on the original photo before I made it 800 pixels wide for the forum and on very high zoom I can see that all three pads on JP2 were linked, that means that must have been how it was as it was working, so I have restored it to this state and checked continuity between all pads.
All the main chips have power, are not halted or in reset. The RAM data lines are pulsing but on pins 2 and 14 there is no signal at all.
After doing these checks the board now boots into a green screen. I did no alterations, only touching pins with a a probe, so I have no idea why that happened. I will keep going, I expect it to be a long process as my previous experience with board troubleshooting has taught me.
By the way, I have looked at PCB explorer, and although it only has the one Rev. version, it is very helpful at showing where the traces go to, which the schematic isn't at all clear about. Thank you.
All the main chips have power, are not halted or in reset. The RAM data lines are pulsing but on pins 2 and 14 there is no signal at all.
After doing these checks the board now boots into a green screen. I did no alterations, only touching pins with a a probe, so I have no idea why that happened. I will keep going, I expect it to be a long process as my previous experience with board troubleshooting has taught me.
By the way, I have looked at PCB explorer, and although it only has the one Rev. version, it is very helpful at showing where the traces go to, which the schematic isn't at all clear about. Thank you.
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