TEMU / papaval Empty box scam – buyers beware!
Posted: 09 Apr 2026 18:27
This all reminds me of the early days of the evil Bay !( Or maybe still happens I have no idea) of receiving empty boxes scams!
Girlfriend ordered from "Papaval Retail Limited" on temu. All that was received was a empty box! She did check the seller rating originally before ordering and it was 4.8 out of 5 starts, which is generally a good indicator.
The reviews tell of a similar story... As it has happened to lots of other people as well..
And her review...
She ordered eight pot noodles and the box is barely big enough to even fit one inside of never mind 8 ! As soon as the box come she handed it to me to check and I said this box is empty and to video on doing it and take pictures of the tracking number as proof we have not tampered with it..
She has now spent all day arguing with TEMU who basically refused to give her a refund because the package had been delivered !!! She expected better from TEMU and now she is issuing a chargeback with her bank and going down that route.
It was obviously a total scam. Even the box claimed 800g weight.. How you can fit almost a kilogram of weight into a empty box is questionable by itself!
This all reminds me of my trials and tribulations on evil bay, where there is no real person to actually look at these cases properly.
The seller also sells on Amazon where people are having the same problems
https://www.temu.com/uk/-m-670702093181930.html
https://www.papaval.com/
So basically don't order from TEMU or Papaval Retail Limited, as you have zero rights or help when something goes wrong like this !
Like most things these days, even when you have solid proof you are in the right, it counts for nothing these days with these companies !
Girlfriend ordered from "Papaval Retail Limited" on temu. All that was received was a empty box! She did check the seller rating originally before ordering and it was 4.8 out of 5 starts, which is generally a good indicator.
The reviews tell of a similar story... As it has happened to lots of other people as well..
And her review...
She ordered eight pot noodles and the box is barely big enough to even fit one inside of never mind 8 ! As soon as the box come she handed it to me to check and I said this box is empty and to video on doing it and take pictures of the tracking number as proof we have not tampered with it..
She has now spent all day arguing with TEMU who basically refused to give her a refund because the package had been delivered !!! She expected better from TEMU and now she is issuing a chargeback with her bank and going down that route.
It was obviously a total scam. Even the box claimed 800g weight.. How you can fit almost a kilogram of weight into a empty box is questionable by itself!
This all reminds me of my trials and tribulations on evil bay, where there is no real person to actually look at these cases properly.
The seller also sells on Amazon where people are having the same problems
https://www.temu.com/uk/-m-670702093181930.html
https://www.papaval.com/
So basically don't order from TEMU or Papaval Retail Limited, as you have zero rights or help when something goes wrong like this !
Like most things these days, even when you have solid proof you are in the right, it counts for nothing these days with these companies !