Finally back online after fighting with my broken PC for the past couple of weeks :( What a total nightmare and what a total rabbit hole I went down with all this stuff :roll:
The problem was always consistent that after a couple of reboots I would get to the welcome screen in Windows and then the screen would fade to black and the desktop would never appear. Only thing on the screen would be the mouse pointer which I could move. But that was basically it! I could not get into task manager, pressing the power button on the PC would ordinarily shut down Windows but it did nothing. Also ironically things seem to work fine with the LAN cable unplugged which never made any sense. But for the moment I could only really concentrate on one weird thing at a time.
After screwing around with a hard drives for the best part, I eventually put in a old mechanical drive on the SATA port. And my God, how did we ever survive with these drives :lol: :roll: Windows almost becomes unusable it holds things up much! I rebooted about 20 times and it worked perfectly well every single time. So the problem would have appeared to be with the WD NVMe drive. But no, it could not be that simple could it.
I was emailing MSI technical support about possible compatibility issues with the WD BLUE 570 drive. but like with most technical support, a waste of time. Their expert advice was firstly to clear the CMOS. Where I had already pointed out I flashed to the latest version of the BIOS which would have wiped everything anyway :roll: The new BIOS takes even longer to initialise so I wish I had not updated it now. it actually takes longer to go through the BIOS crap than it takes windows to boot up now :roll: The second round of expert advice was to reinstall Windows. So welcome back to the 1990's I guess! :roll: Rather than diagnosing problems continue with your nightly reinstall of Windows until things work properly. I already did that for two years trying to get Windows 95/98 to work properly. So no thanks.
I booted back off the WD drive and the black screen problems returned after a couple of reboots. I went back to the spinning metal drive and rebooted several times without issue. So again things were pointing towards the WD drive being iffy. The thing is, I ran every scan I could pretty much do on that drive and it would never come out has been faulty in any way.
I turned off the write cache, and my god these drives are all BS spec with write speeds.
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I think part of the problem was thermal throttling because of all the testing. The thing slowed right down on reads to around 300MB/sec during sector scanning.
In any case there seemed to be enough evidence pointing towards the WD drive to simply by a new drive of a different brand. at this point I really had no other course of action. Because I had basically fallen out with pretty much every brand of hard drive I was basically limited to the Lexar NM620. So purchase that and paid for next day delivery.
The next day it arrived late afternoon so plugged it in and run various scans on it.
But nope, it could not be that simple. Windows did not find the drive. Well actually found a " PCI device" and not the drive itself as such. Then I spent ages trying to locate a driver for it with no success. A lot of the download sites seemed to be very dubious, so I was extremely careful downloading a lot of stuff ultimately gave up.
I emailed Lexar, who replied extremely quickly basically saying they don't know why Windows does not find it. I think it was that drive which was even listed as compatible with Windows 7. so basically they did not have a driver and did not know how to fix it. it really is amazing how dependent third parties are these days in just assuming windows will find everything and work fine! :roll: I've even seen other posts on other forums of people requesting such drivers.
In the end I ended up hacking my own driver. so ladies and gentlemen, I present to you the "Lexar NM620 exxos driver for windows 7".
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So speed wise it basically sucked. Cache issues and thermal throttling seem to be a common trend with these things :roll: Though I am not overly sure about that statement because with my thermal probe, the drive only got up to 56c in general. Though at 50C it seemed to work fine. not really sure what point these things thermal throttle at but, after a while I just thought of sticking a heatsink on the drive at some point.
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Next up I cloned my C: drive over to the Lexar. The odd thing is this time it "found" my LAN controller ?!
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Oddly it has renamed it as number two (#2) :shrug: I thought at that point may be the driver was corrupted or something. long story short here, even after updating the driver ultimately made no difference. as to why this happened I have no idea. I did not want to get distracted into another load of weirdness. So I concentrated back on the hard drive side of things.
So basically I rebooted 50 times with the Lexar drive without issue. albeit, at one time, it locked up just as the desktop came up. so aside from the weirdness with the LAN and the one lockup, it was working fine. I basically concluded there must have been some compatibility issue with the WD drive. So I thought I had finally solved the problem, but it was not that simple. :roll:
At some point I'd also worked out that the 2 M.2 slots on my motherboard were actually different. the top slot seems to go directly to the CPU, and the other slot seems to go via the chipset. Basically bandwidth shared with the SATA drives. The drive was about 10% slower on the second slot what at this point it was not really an issue. I think I spent two days swapping drives around again and rebooting 100's of times. but ultimately they did not seem to be any difference between the 2 slots reliability wise. So again things pointed towards a problem with the WD drive itself.
So because the Lexar drive was rather erratic with speeds and slower than my WD one. I decided to splash out and buy a Kingston Fury drive. I purchased this one because it had the fastest read and write access times and it also had a heatsink on it!
Paid for next day delivery and when it arrived.. the drive was not found. I thought oh no not again :roll: After looking around Kingston's site, No drivers. I did not bother to contact them because I really did not see the point. Their software only works on Windows 10 or above so I could not even update the drive firmware. All that could have been the WD drive. But either way finding the drive are all getting help from support was futile.
So ladies and gentlemen, I present to you the "Kingston Fury exxos NVMe driver for Windows 7".
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Copied my C: drive over to the Kingston, rebooted and.... BLACK FU**ING SCREEN AGAIN!!!!! :pullhair: :headbang:
At this point I had lost the will to live. I was honestly thinking of just throwing the computer out of the window I was that pi**sed off with it all.
At this point I went off on some side quests and found a start-up organiser type programme which I screwed around with for a couple of days.
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I thought I was onto something at one point but ultimately the avenue did not yield anything of consequence.
I started to think that maybe "speed" was some sort of issue. it was basically looping background to my technical support help with MSI as I suspected there was something bad going on relating to speed.
The interesting thing is that the Kingston and Western Digital drive were the two drives I was mainly having problems with but also the fastest. the Lexar being in third place and working 99% of the time. Then the spinning metal drive which always seemed to work which is of course the slowest drive again.
So after looking around in the BIOS and changing basically every setting I could find for a couple of days. I found I could actually set "GEN1" for the hard drives. There was currently GEN3. so this slow down the WD drive down to about 700MB/sec max and the system rebooted 35 times that way. So speed definitely seem to be some sort of factor here.
At this point I really had no idea what avenues were left to explore. Theoretically, you think it is not windows at fault or anything on the drive whatsoever if it can start up slowly. You would tend to think it would be a hardware related fault. But as I could not find any issues with the hardware whatsoever I was basically stuck with everything was working fine, but it was not!
I even left my PC on benchmarking with winrar to hammer the CPU and hard drive. I left the old ATI graphics this program running to look for any bad pixels on the graphics card ( at one point I even change the graphics card for a different one for the hell of it). So everything on the system was maxed out. I could not get anything to fail whatsoever.
So decided to start taking the machine apart and clean the RAM contacts again. I also took the CPU out of the motherboard and clean the contacts and make sure there was no bent pins etc.
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I sprayed it with contact cleaner thoroughly and put it all back in the computer. And my god, these heatsink assemblies are a total PITA.
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I basically wish I went with the stock cooler as it would probably have been easier. This heatsink does not even get warm when the system is running flat-out. The fans are all on mineral speed as well. But the way the whole thing fits together is frustrating. You cannot get the screws out unless you take the middle fan out. and that is held in with clips which you have basically no room between the heatsink and the top of the case. in the end when I put it all back together I put the clips on the opposite side of the heatsink even though that is technically wrong. but when you only have like 1 inch of room and your fighting past the height of the heatsink trying to get the clip on the bottom of the fan.. It was near on impossible to do.
It is also nearly impossible to get the screws in and out. even though there are holes on top of the heatsink to get at the screws, the screws do not fit physically through the holes. So I ended up magnetising my screwdriver on a strong magnet and basically trying to catch the screw as I was holding it the side of the heatsink with a screwdriver going through the whole on the top. it was a total PITA but I managed it in the end.
Got it all back together and after Windows through a wobbly because all my USB stuff had moved about.. the second reboot, black screen again! :headbang: :headbang:
Though as some point during all this I started getting random drive corruption errors which further led me to believe the WD drive was bad originally.
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This started to come up repeatedly but it is also possible because I had to keep killing the power to the PC because it was stuck on the black screen, I think it possibly had corrupted some stuff. basically if it got stuck on the welcome screen for more than a couple of seconds I would just power off completely because the desktop should come up extremely quickly ordinarily. But that seemed to be a red herring overall I think.
During all this time I was also fixing problems in Windows because things like the Microsoft XPS stuff was causing no end of weird start-up errors. I managed to find a program to deal with them and remove it totally which helped a lot.
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I also got distracted because I noticed my antivirus was picking up a load of network "attacks". mostly there was on the " Remote Desktop" type of ports. So I spent a while configuring my router to block all those attacks and ports totally.
During all this I noticed that the ESET logs were reporting HIPS user profile corrupted errors or something like that. I emailed ESET and they suggested reinstalling the software. Though I just deleted all the HIPS rules and those errors went away. ESET Also send me a program to transfer all my logs and stuff to them so they could see if there was some sort of program malfunction or I was hit with a virus or something. But long story short, there was basically nothing found. I am not overly sure if there was interested in diagnosing the problem. But technically my computer not starting up did not really seem like a antivirus issue anyway. So I don't really blame them in that respect.
In the end I had ran out of avenues to explore and have basically ran out of ideas. but I was thinking the only thing which could really lock up the system to that extent is all the antivirus security. I had turned it all off, as much as possible other than file system protection. and I was still getting the black screen problems. In the end I just uninstalled ESET, thinking it was the only thing which could cause the problems. Then lo and behold, my system started booting up correctly!! I restarted around 60 times with the WD drive back in and it worked fine.
Ultimately I reinstalled ESET stuff afd rebooted another 35 times without issues. So then I copied stuff over to my Kingston drive and rebooted another 30 odd times just fine. So this point in time I think the problem seems to be solved! Incidentally I had switch back to over to GEN3 at this point in case anyone was wondering ;)
So all this because something went "Wonky" in ESET. I can only assume it had updated around the time I had installed all those windows office updates. It also coincidentally coincided with my mother's laptop being "hacked". But the Windows updates and a laptop hack were unrelated.
TL;DR So far so good.
Ordinarily I would have visited the forum and picked up my emails etc on my tablet. Though that also went nuts :roll: Every time I went on a webpage it would max out the CPU and be locked solid and the only thing I could do was restart it. I basically cleared the Chrome cache which I think solve the problem. Though it of course lost all my passwords which I could not access because my PC was busted the entire time :roll: . I mostly was hanging out on Facebook because it was the only password I could actually remember :lol:
There is probably a whole lot of other stuff I was doing the past two weeks and forgotten to mention. but that is basically the gist of it all anyway.
So that is basically the roundup of what has been going on the past couple of weeks. There is another post of stuff I did afterwards relating to PC upgrades.. but first.. lunch!
After a while I worked out that while the motherboard supports GEN4 the CPU however does not :roll:
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I decided to upgrade from my less than a year old, Ryzen 5 5500, to a Ryzen 7 5700X.
So back to fighting with a heatsink and removing the CPU. Twisty twisty Wiggle wiggle and...
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:headbang:
Thankfully there was not any bent pins.
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The heatsink cleaned up and the Ryzen 5 back in the box.
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The Ryzen 7 seems it does not come with a heatsink. Considering the price of the thing as well... :roll:
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Eventually after the BIOS going nuts...
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and...
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So basically now I have a working GEN4 hard drive :D
Now to finish putting my PC back together. Sorting out all my backups again etc..
I also scoured the Internet for some faster RAM. Currently I have 3200CL16 , and the fastest thing I could actually find which is even remotely in production is 4000CL14. the problem there becomes that as the MHz increases, so does the CL. So overall RAM isn't really any faster. who also when it gets to about 4000MHz, it is basically on my motherboard overclocking region. so I went for the lowest latency I could find first then went for the maximum MHz I could find. The memory I am still waiting for, it is coming from Italy I think...
There is a lot of RAM still out there but it is only about 25% faster than the one I have now. The new memory should be about 42% faster. will be interesting if this actually tallies up in benchmark results later on.