exxos's Atari, Amiga & retro forum

alenppc wrote: 29 Oct 2021 15:18

arkadiusz.makarenko wrote: 29 Oct 2021 15:13 That is the issue, people who sell those cards should provide more detail about the card itself, how to configure it, what limitations are.
They got design and licence to build it for free, they could at least prepare user guide.

The support from Amigastore is virtually nonexistant... but you know, you can always go to one of the local builders here who will be happy to offer all of that and more.

Sorry, this dig was not to local builders of course as support that you provide is more than adequate.

alenppc wrote: 29 Oct 2021 15:18

arkadiusz.makarenko wrote: 29 Oct 2021 15:13 That is the issue, people who sell those cards should provide more detail about the card itself, how to configure it, what limitations are.
They got design and licence to build it for free, they could at least prepare user guide.

The support from Amigastore is virtually nonexistant... but you know, you can always go to one of the local builders here who will be happy to offer all of that and more.

Thanks. I will in the future preferable if it is from within the EU. It is those pesky import fees and the VAT, that are killing the vintage computer community between UK and EU now. But that is just how things are. The strange thing is, that the Danish postal service, even run packages through declaration, that comes from inside the EU. And I am like WHAT!!! That time wasted on that can be saved, and money will not be wasted. But hey... Not my money.

I have now created a disk image which will automatically check whether the machine has 3.0 roms and take care of everything related, this will be offered as a free download for those who order the board from me, as was the case with the 1260.

brostenen wrote: 29 Oct 2021 15:25 Thanks. I will in the future prefereable if it is from within the EU. It is those pesky import fee's and the VATT, that are killing the vintage computer community between UK and EU now. But that is just how things are. The strange thing is, that the Danish postal service, even run packages through declaration, that comes from inside the EU. And I am like WHAT!!! That time wasted on that can be saved, and money will not be wasted. But hey... Not my money.

I have sent lots of parcels to the EU since the Brexit and if you know what you are doing then it is quite easy to minimse the VAT/Fees wink wink

supaduper wrote: 29 Oct 2021 16:00 I have sent lots of parcels to the EU since the Brexit and if you know what you are doing then it is quite easy to minimse the VAT/Fees wink wink

Nice... Good to know. :-)

I have sent lots of parcels to the EU since the Brexit and if you know what you are doing then it is quite easy to minimse the VAT/Fees wink wink

I think they are giving more leeway to the UK because for me if I declare anything under 150 euros, they send the parcel back without delivering it, and Germany is absolutely the worst from this point of view.

alenppc wrote: 29 Oct 2021 16:51 I think they are giving more leeway to the UK because for me if I declare anything under 150 euros, they send the parcel back without delivering it, and Germany is absolutely the worst from this point of view.

This only seems to be a problem with Germany, even our guy at the post office commented on this a couple of weeks ago. They do not have any other problems other than with Germany.

Hey Exxos I agree, German post/customs can be a nightmare the amount of time spent in customs..many weeks at worst, but touch wood the rest of the EU is rather chilled :D

I made amigastore.eu aware of them not having listed kick 3.1 and up as a requirement. And it is now edited on their product page. I have no idea if it was my mail to them or not.

Hi,

The Kickstart requirements were not explained in detail in the product description and I'm sorry for that. That’s our mistake. We are humans... :-)

Your first e-mail was received yesterday at 3:19 pm and we answered you two hours later. Your second e-mail was replied 25 minutes after having received it.

The product description was going to be updated as we explained to you. We did it at 6:50 pm and also we added information to emphasise that customers should contact us if they experience any issue. As for that, we appreciate your warning, thanks.

About the AMIGAstore support:

An 8-page colour printed manual is included with the TF1230 (optional). The digital version is free and available under demand (email).

We reply so many e-mails per day. It takes about 12 hours of workload each day. We have our phones open during opening hours. And our profiles on different social network are active and available 24/7.