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Why Can’t I Send Goods to the EU Anymore?

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Why Can’t I Send Goods to the EU Anymore?

Post by exxos »

As much as I value my EU customers, the new General Product Safety Regulation (GPSR) from the European Union has made it impossible for me to continue shipping goods to the EU. Here’s why:

Unrealistic Compliance Requirements:
  • The GPSR requires sellers to provide extensive documentation for every product, including safety certifications, manufacturer details, and traceability information.
  • Many of the items I sell, such as retro computer upgrades and second-hand goods, are for products that are decades old. For these items, manufacturers no longer exist, and obtaining the required information is impossible.
Requirement for an EU Representative:
  • Non-EU sellers are now required to appoint a Responsible Person within the EU to represent them and ensure compliance with the regulation.
  • This is not only financially prohibitive for small businesses like mine but also logistically unfeasible.
Administrative Burden:
  • The regulation demands extensive record-keeping, tracking, and compliance processes for all products. This significantly increases the time and effort required for each sale.
  • As a small business, I cannot dedicate hours or days researching compliance for items that sell for just a few pounds.
Platform Enforcement:
  • Online platforms like eBay, Amazon, and Etsy must enforce the EU rules or face penalties themselves. This means they require sellers to upload all the required documentation, which is simply not possible for many sellers and goods.
Growing Buyer Frustration:
  • EU customers often don’t understand the new rules and blame sellers for not shipping to their region. Handling the influx of complaints and even abusive emails adds further stress and difficulty to an already challenging situation.
Financial Impact:
  • My business operates on thin profit margins, relying on high sales volumes to stay afloat. Complying with these regulations would require raising prices drastically, which would make my products unaffordable for most customers.
In short, the EU's new regulations impose requirements that are impossible for small sellers like me to meet, both logistically and financially. While I deeply regret not being able to serve my EU customers, this situation is beyond my control.

I encourage you to reach out to EU policymakers to voice your concerns about how these regulations are affecting small businesses and their customers.

Thank you for your understanding and support.
https://www.exxosforum.co.uk/atari/ All my hardware guides - mods - games - STOS
https://www.exxosforum.co.uk/atari/store2/ - All my hardware mods for sale - Please help support by making a purchase.
viewtopic.php?f=17&t=1585 Have you done the Mandatory Fixes ?
Just because a lot of people agree on something, doesn't make it a fact. ~exxos ~
People should find solutions to problems, not find problems with solutions.
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Re: Why Can’t I Send Goods to the EU Anymore?

Post by exxos »

UPDATE - Shipping to Germany is now possible.

In case people have missed it. I can now currently ship to Germany. But its unlikely I will continue shipping into next year as the EU are changing regulations once again. Keeping track of it all is taking up way too much of my time!

I fear as they are "harmonizing" things across EU, the fees will also be "harmonized", meaning no more low cost packing fees to Germany anymore. France was more of a problem, it was somewhere around £200-£300 IIRC. Poland was even worse, several fees for different things.. no thanks. I gave up checking after that.

Some EU countries have zero thresholds, So technically can still ship there. But as we very rarely send to those EU states, there is no point resuming shipping there. Plus again, as the EU are "harmonising" next year, I suspect the no tariff states will also be removed.

I suspect it will cost £100-£200 per EU state next year.. I will be very surprised if it is lower . Plus signing up with 27 different payment systems and keeping track of how much packing and what type I send to each country... no thanks. The whole thing is just simply ridiculous!

If anyone wants to read my current rant about it all, as I uncovered some "new" information last week...

https://www.exxosforum.co.uk/articles/EPR.html
The EU's SME Protection: The Small Business Act
The EU's Small Business Act (SBA), launched in 2008 and updated in 2011 and 2021, is meant to shield SMEs-99% of EU firms, 85 million jobs (SBA 2021)-with 10 principles like "think small first" and cutting red tape. It's a lifeline for small sellers, backed by programs like COSME (loans) and SME Envoys pushing fair rules. The EU admits SMEs are "the backbone of our economy" (2024 SME Review)-so why are they breaking their own policy?
https://www.exxosforum.co.uk/atari/ All my hardware guides - mods - games - STOS
https://www.exxosforum.co.uk/atari/store2/ - All my hardware mods for sale - Please help support by making a purchase.
viewtopic.php?f=17&t=1585 Have you done the Mandatory Fixes ?
Just because a lot of people agree on something, doesn't make it a fact. ~exxos ~
People should find solutions to problems, not find problems with solutions.
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